🐾Do you take custom & personalised orders?

Yes! Most of our items are customisable and can be personalised. We love commissions, please contact us for further details.

🐾Do you take wholesale orders?

Absolutely! We have a number of trade partners. Please contact us to discuss further.

🐾How much notice do you need?

We can take your order up to a year in advance.

All our products are freshly made to order with the greatest care. We require at least five days notice prior to when you’d like delivery. We use 24 hour tracked delivery with secure packing for items due to arrive the day prior to your dog’s birthday or event.

🐾How do I store your products & what is their shelf life?

Our delicious cakes & treats are hand crafted to order from only natural ingredients. We do not use artificial ingredients like preservatives.

Please see our listings for individual products for how to store and their shelf life. Our products can also be frozen.

🐾My dog has allergies or dietary requirements

All our products are irresistibly gluten free and vegan just for dogs. They are designed to be gentle on sensitive stomachs & skin. Please check the ingredients & note many of our products contain peanuts.

We are proud to make our treats fresh daily and due to the nature of our manufacturing we cannot guarantee that any of our products are completely free from allergens.

Our cakes & treats are not suitable for dogs with an allergy to gluten, oats, sesame, egg, milk, soya, peanuts and nuts as products may contain traces due to manufacturing methods and shared equipment.

🐾Are all your products vegan & grain free?

We use only the highest quality human grade natural ingredients. Proud to be gluten free and vegan plant based 🌱 Many of our products are grain free.

🐾Are your ingredients safe for dogs?

Yes! We only use ingredients that are full of goodness and 100% safe for your dog.

We are a registered pet feed manufacturer with Trading Standards, license 2023/00358/shop under the EC Feed Hygiene Regulation 183/2005.

We also have our products tested with a registered UKAS testing agency so you can be sure your dog is getting the very best.

🐾What about refunds & replacements?

We thrive on producing high quality bakery products using the best, dog safe, ingredients. If you are unhappy with the quality please let us know and we’ll do our best to replace the item. We are confident you will be happy with our products but if for some reason you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one. Items must be returned in the same condition for which they have been received. 

If your order arrives later than expected please be aware that we will have posted on time and can only apologise for the inconvenience caused. Please note that refunds can not be issued for items arriving later than expected. If the order is extremely late and therefore passed its sell by date we will be happy to replace the order.